At Eric & Partners Certified Public Accountants, we hold client confidentiality and data security as foundational pillars of our professional ethics. This Privacy Policy outlines how we collect, use, store, and protect personal and corporate data in compliance with the Uganda Data Protection and Privacy Act, 2019 and the Code of Ethics of the Institute of Certified Public Accountants of Uganda (ICPAU).
1. Information We Collect
We collect personal and organizational information strictly when you voluntarily provide it through our website contact form, email communications, telephone consultations, or during formal professional engagements. The categories of data we collect include:
Contact Information: Full name, organisation or company name, email address, telephone and WhatsApp numbers.
Service & Scope Details: Information concerning the professional services enquired about (audit, accounting, tax, HR, or secretarial) and descriptive details provided inside inquiry messages.
Technical Log Data: Standard server access logs (IP address, browser type, and timestamp) collected automatically by our hosting servers to ensure website security and prevent spam or unauthorized access.
2. How We Use Your Information
The information submitted through our website or professional communication channels is utilized exclusively for legitimate business and professional purposes:
To respond directly to your inquiries and schedule preliminary consultation meetings.
To evaluate engagement scope requirements and prepare fee proposals or terms of reference.
To fulfill agreed statutory, audit, tax, or company secretarial duties once an engagement letter is executed.
To comply with legal obligations, ICPAU quality review mandates, and statutory records management.
No Third-Party Selling or Marketing: We never sell, rent, trade, or distribute your personal or organizational information to third-party data brokers, marketing agencies, or external entities.
3. Confidentiality & Professional Ethics
As Certified Public Accountants regulated by ICPAU, all partners, associates, and administrative staff at Eric & Partners are bound by strict statutory and professional duties of confidentiality under the Accountants Act, 2013 and International Ethics Standards Board for Accountants (IESBA) guidelines. Information shared with our firm remains completely private and is never disclosed unless mandated by a court of competent jurisdiction or statutory regulatory authority.
4. Data Retention & Storage
We store inquiry data and engagement records on secure, firewalled server infrastructure. Personal contact details submitted via our website inquiry form are retained only as long as necessary to address the inquiry or maintain an active professional client relationship, or for the statutory period required under Ugandan accounting and tax record retention regulations (typically seven years for financial and audit documentation).
5. Your Data Protection Rights
Under the Uganda Data Protection and Privacy Act, 2019, you possess explicit rights regarding your personal data:
Right to Access: You may request a confirmation of whether we hold personal data concerning you and obtain a copy of such records.
Right to Rectification: You may request the immediate correction or updating of inaccurate contact or organizational details.
Right to Deletion: You may request the deletion or removal of your contact inquiry details where there is no statutory obligation compelling continued retention.
6. Contact Us Regarding Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our office directly:
Eric & Partners Certified Public Accountants
First Floor, Martyrs Mall, Kyaliwajjala
P.O. Box 2099, Kampala, Uganda Telephone: +256 (0) 414 672 546 • +256 701 533 192 Email Address:info@ericandpartners.com
